FAQ | Moscow Batteries
Repairs anywhere in Delhi · Delivery within 5km of Daryaganj · Call 8527267799

Frequently asked questions

Amaron Mein 4 sal ki battery ki guarantee wali battery hai

ji Ha mil Jayegi lekin 4 sal ki battery ki guarantee jo hai vah bahut kam model mein se Aati Hai Jaise is model mein aapko chahie usmein check karni hogi aap call ya message kar lein whatsapp per hum jaldi se help karne ki koshish karenge

🙋 Yahi poochna hai? Pooch lo!

Do you deliver, and how fast?

Yes. We hand-deliver within 5 km of our Daryaganj shop with our own people (no courier). It is usually the same day but can take until the next working day depending on load, so it is never guaranteed same-day. Not sure about your area? WhatsApp us, we can often still work something out.

💬 Isi baare mein baat karni hai? WhatsApp kar do

Is fitting included with delivery?

For car, bike and e-rickshaw batteries, our delivery includes fitting the battery into your vehicle at the time of delivery, where practical. Inverter batteries and inverter repairs are handled by a technician visit that we time with you on WhatsApp.

😊 Apna sawaal seedha bhej do

How do I know which battery fits my car or bike?

Use the battery finder on our home page: pick the vehicle type, make and model and it shows the matching battery. You can also WhatsApp us a photo of your old battery. Always confirm your exact model from your vehicle manual before you travel, because details can vary.

📲 Yehi confusion hai? Ek WhatsApp kaafi hai

What does the exchange price (with *) mean?

It is the price after you hand over your old battery. The price without exchange is always shown too. The exchange value is estimated and confirmed only after we see your old battery, so the final price can vary a little.

⚡ Poochna hai kuch aur? Kar do WhatsApp

Are the batteries genuine and what warranty do they carry?

Every battery we sell is genuine, brand-new stock with the manufacturer's own warranty. The warranty period differs from model to model and is shown on each battery page.

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What if my battery has a problem during warranty?

Send us a photo of the bill and the battery code on WhatsApp. We check the warranty date, help you with the claim and follow up with the brand. The final decision is the brand's, as per its warranty terms. See our battery warranty help page for the steps.

💬 Isi baare mein baat karni hai? WhatsApp kar do

Can I return or cancel an order?

If you paid online, you can cancel for a full refund any time before the battery leaves our shop for delivery. Once a battery is delivered or fitted it cannot be returned or exchanged with us; any defect is covered by the manufacturer's warranty.

😊 Apna sawaal seedha bhej do

Can I pay online?

Yes. Where online ordering is shown, you can order and pay online for addresses inside our delivery area. Online payment only confirms the order, then we call you to confirm the exact delivery timing.

📲 Yehi confusion hai? Ek WhatsApp kaafi hai

Do you repair inverters?

Yes, we repair inverters anywhere in Delhi. A technician visit is arranged and timed with you on WhatsApp. We also help you choose a replacement inverter battery.

⚡ Poochna hai kuch aur? Kar do WhatsApp

Which batteries do you sell?

Car, bike, inverter/UPS and e-rickshaw batteries, mainly Amaron and Exide, plus other brands such as Livguard, Luminous and Okaya. If you do not see your battery on the site, WhatsApp us and we will confirm stock and price.

🙋 Yahi poochna hai? Pooch lo!

Is the price on the website final?

The price shown is set by our team. Prices and discounts can change with stock, so we confirm the final price on WhatsApp before you order.

💬 Isi baare mein baat karni hai? WhatsApp kar do

Where is the shop and how do I contact you?

Moscow Batteries, 4981/8 Bharat Ram Road, Daryaganj, Delhi 110002. Serving Daryaganj and Old Delhi since 1990. Call or WhatsApp 8527267799.

😊 Apna sawaal seedha bhej do

Details may vary — if one brand's battery of a given Ah rating fits, other brands of the same Ah usually fit too, but always confirm your exact model from your vehicle manual/booklet or on WhatsApp before you travel.